Privacy policy

Privacy Policy

Access Data and Hosting

Data Processing for Contract Fulfillment and for Contact
2.1 Data Processing for Contract Fulfillment
2.2 Customer Account
2.3 Contact

Data Processing for the Purpose of Shipping Fulfillment

Data Processing for Payment Processing
4.1 Data Processing for Transaction Processing
4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

Cookies and Other Technologies
General Information

Contact Options and Your Rights
6.1 Your Rights
6.2 Contact Options

The controller responsible for data processing is:
Email: valhallablankets@gmail.com

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about how your data is handled.

Notice on Returns

You have the right to withdraw from your order within 30 days and return the item. Further information can be found in our cancellation policy.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our overriding legitimate interests in a correct presentation of our offering within the framework of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

2. Data Processing for Contract Fulfillment and for Contact

2.1 Data Processing for Contract Fulfillment

For the purpose of contract fulfillment (including inquiries regarding and handling of any existing warranty and performance disruption claims as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we require this data in these cases for contract fulfillment and cannot ship the order without it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of tax and commercial law retention periods pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer Account

We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, as we require this data in these cases for opening the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide for contract fulfillment and processing of your inquiries pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. Deletion of your customer account is possible at any time and can be carried out either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data for processing your inquiries pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data in these cases to process your contact request. Which data is collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3. Data Processing for the Purpose of Shipping Fulfillment

For contract fulfillment pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with delivery, insofar as this is necessary for the delivery of ordered goods. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

4. Data Processing for Payment Processing

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act for us within the framework of order processing, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves contract fulfillment pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR.

4.2 Data Processing for the Purpose of Fraud Prevention and Optimization of Our Payment Processes

Where applicable, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimization of our payment processes. Pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our overriding legitimate interests within the framework of a balancing of interests in protecting ourselves against fraud and in efficient payment management.

5. Cookies and Other Technologies

To make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

6. Contact Options and Your Rights

6.1 Your Rights

As a data subject, you have the following rights: right of access pursuant to Art. 15 GDPR, right to rectification pursuant to Art. 16 GDPR, right to erasure pursuant to Art. 17 GDPR, right to restriction of processing pursuant to Art. 18 GDPR, right to data portability pursuant to Art. 20 GDPR, and right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR.

Right to Object: You may object to the processing of your personal data at any time if there are reasons arising from your particular situation. If processing is carried out for purposes of direct marketing, you may object to this at any time.

6.2 Contact Options

If you have any questions regarding the collection, processing, or use of your personal data, please contact:
valhallablankets@gmail.com